Frequently Asked Questions

1. How can I place an order?
Placing an order is easy! Simply browse our website, select the products you want, add them to your cart, and proceed to checkout.
Follow the on-screen instructions to complete your purchase.

2. What payment methods do you accept?
We accept a variety of payment methods, including mobile money, Bank transfers and cash on delivery.
Choose the one that suits you best during the checkout process.

3. How long does delivery take?
Delivery times may vary depending on your location. We strive to deliver your orders as quickly as possible.
During this process the delivery Agent is always in touch with you to update on the location of the product.
NOTE Delivery is free around Kampala and Wakiso.

4. Do you offer refunds or returns?
Yes, we have a hassle-free return and refund policy. If you’re not satisfied with your purchase,
you can initiate a return request, within the first 24hr. For the refund a 20% cut shall be done to your payment.

5. Is my personal information safe?
Absolutely. We take data security seriously and have robust measures in place to protect your personal information.
Your data is safe with us.